Kiwi’s Told to Beware of Locksmith Scam: How to Spot a Scammer
Unsuspecting residents are paying thousands of dollars each year from a nationwide scam.
The latest news from the Master Locksmiths Association has uncovered a nationwide scam involving emergency lock repairs.
The scam, targeting individuals and families locked out of their homes, involves an initial cheap call-out fee but then charges customers an exorbitant amount of ‘fake charges’.
The final amount can range anywhere from hundreds to thousands of dollars, and customers are locked out of their homes if they refuse to pay.
Fake ‘locksmiths’ scam
The Master Locksmiths Association warns New Zealanders to be more vigilant in their search for emergency locksmiths when locked out of their homes. The scam involves a ‘fake locksmith’ who is not only unqualified but will often smash the locks of the surrounding doors, costing customers hundreds to have their locks repaired by a genuine locksmith.
Initially, customers are quoted a reasonable fee, usually between $35 and $120. The unsuspecting and most likely desperate customer might not take the time to shop around and tell the scammers their address.
How to spot a scammer
Look at the website
No legitimate locksmith offers only emergency locksmith services. So check if the website has other locksmith services. If all you see is a 24/7 emergency service, then the website might be a scam.
Also notice if the website is local. Look for legitimate addresses, clear employee photos, and an ‘About’ section that describes the business owner. Many scam websites are run overseas.
Upon arrival
Assess the person on the other line. They might quote you a small amount of money initially and will also promise to arrive at your home early. Always trust your gut instinct and ask questions.
During the initial call
Emergency repairs? Use a qualified locksmith
While it may seem easier to call the first website you see online, it can be costly. Always use a qualified locksmith for emergency repairs who can provide the service you deserve.
Here is a quick summary of our recent Google Reviews.
Summary of first 100 reviews
- Excellent, prompt, and professional service provided by the locksmith company.
- Reliable, honest, and competitively priced services.
- Friendly, knowledgeable, and accommodating staff who go above and beyond to address customer needs.
- Ability to handle emergency situations quickly and efficiently.
- High-quality workmanship and attention to detail.
- Consistently positive customer experiences and recommendations for the company's services.
Essential Locksmiths are a Kiwi-owned and operated business with over 25 years of experience. We are a Qualified Locksmith servicing residents in the greater Auckland area. As locals, we understand the importance of securing your home and are available every day of the week for emergency locksmith services.
For an emergency locksmith in Auckland or to learn more about our services, call 0800 539 7247.
